When we receive your application, your name will be added to our waitlist. Once accepted, you will receive an invitation via email to complete your account and select your first bag. As we are processing high volumes of requests, we are prioritizing applications with referrals from existing members.

Every item undergoes a three-step authentication process: by our in-house team, by third-party experts, and through artificial intelligence technology, ensuring every piece is authentic and meets our highest standards.

We have partnered with a premium courier service to ensure your items are delivered securely and at your convenience. When you're ready to return an item, place it back in our Zero packaging and schedule a pickup.

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Delivery and pickup is all included in your membership.